Welcome to THTC

The Toronto Hostels Training Centre offers practical, financially accessible, evidence based training curriculum for those working in shelters, respites, drop-ins and with the homeless and vulnerable population.

The Training Centre provides over 120 workshops annually in a wide range of subject areas. Please view the complete Course Calendar for all workshop descriptions and instructor bios to learn more.

Charitable Registration Number: 86081 6396 RR0001

THTC BULLETIN BOARD:

Registration & Payment Issues:

The THTC team is aware of technical issues with registrations and payments. We are working to solve the issue and request that you kindly refrain from calling and/or emailing while we work to solve the issue. We aim to have this resolved by February 10, 2025 at 5:00PM (EST). Thank you for your patience and understanding!

New Learning Management System:

The THTC team has been putting in a lot of effort across various areas to improve our organization. As part of several improvements, we will be launching a new Learning Management System on March 1, 2025. During this transition, our self-paced courses will be unavailable for purchase from February 24 to 28, 2025. Any courses purchased before February 24, 2025, must be completed by February 28, 2025. If you are unable to finish a course by this date, we suggest waiting until March 1 to purchase it.

Agency Training Requests

Since the fiscal year end is approaching for many organizations, THTC is receiving a higher volume of agency training requests. Therefore, our response time is longer than the usual 1-3 business days. We appreciate your patience!

New, Improved & Discounted Courses: 

THTC will be launching several new courses to meet the current needs of the social service sector. These pilot courses will be offered at half-price to all THTC members (with limited seats per organization). All we ask is for your honest feedback at the end of the course! Our next pilot course will be taking place on Tuesday February 11, 2025:

Animal Wellbeing for Organizations Providing Services to Pet Owners

Members can access this course at half price by emailing our Training Coordinator, Julian at [email protected]. Not yet a THTC member? Join here:

https://ideatraining.org/thtc-membership/

Check Your Spam/Junk Folder for Communication: 

Please be sure to check your junk/spam folder for e-mail communication from the THTC team. The THTC team sends most of our correspondence regarding course registrations, reschedules and/or cancellations through e-mail. We understand that some of our messages have been going to junk/spam folders, however this is beyond our control.

Please be sure to regularly check these folders so you do not miss out on important information!

Payment Notification Issues

We are currently experiencing technical issues with payment notifications. If you have submitted payment for a course but have not yet received a registration confirmation either: 

  1. Within three (3) business days of submitting payment, or
  2. Within two (2) business days of the live course date,

please reach out to  [email protected]. Please note that registrations are incomplete until you have received a registration confirmation.

 

THTC staff are available by phone and email Monday – Friday from 9:30am – 4:30pm. If you are planning on visiting the Centre, please contact [email protected] (for calendar courses) or [email protected] (for e-learning, self-paced courses) to make an appointment to ensure we that don’t miss you.