Black History Month: Honoring Contributions and Inspiring Change

February marks Black History Month, a time to honor the achievements, resilience, and contributions of Black communities throughout history. Join us as we explore inspiring stories, cultural milestones, and the ongoing impact of Black leaders. Keep reading to celebrate, learn, and be inspired this Black History Month. The Origins of Black History Month: Discover how […]

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Black History Month Events in Toronto & the GTA

Resources & Tools, Community & Diversity / Chris Rouse

Black History Month is a time to reflect, learn, and recognize the contributions and experiences that have shaped our communities. Across Toronto and the Greater Toronto Area, organizations are hosting events and programs that invite people to engage with Black history, culture, art, and education in meaningful ways. Whether you are looking to attend an

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Continuous Learning for Shelter Staff: Key Benefits and Insights

Professional Development, Resources & Tools, Training & Courses / Daniela Medina

In the fast-paced and demanding environment of shelter work, Continuous Learning for Shelter Staff is more important than ever. Ongoing training not only strengthens your skills and confidence but also ensures you can provide the highest quality care to the people you serve. By embracing continuous learning, shelter workers stay up-to-date with best practices, adapt

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What Is Compassion Fatigue and How to Manage It Effectively

Mental Health & Wellbeing, Resources & Tools / Daniela Medina

Working in social services can be deeply rewarding—but it can also take an emotional toll. Compassion Fatigue affects many frontline workers, reducing energy, focus, and empathy over time. In this blog, you’ll learn how to recognize the signs, understand the impact, and implement practical strategies to protect your well-being. Keep reading to discover how to

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Why Communication Skills Are Important in Crisis Situations: An Useful Guide for Frontline Workers

Professional Development, Resources & Tools, Social Services & Care / Daniela Medina

Understanding why Communication Skills Are Important in Crisis Situations is essential for anyone supporting vulnerable populations. In moments where tension can escalate quickly, the way you speak—and listen—directly shapes safety, trust, and outcomes. If you want to strengthen your team’s confidence and response in challenging moments, keep reading. This blog will show you why communication is

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The Benefits of e-Learning for Shelter Worker Training and Professional Growth

Mental Health & Wellbeing, Resources & Tools, Training & Courses / Daniela Medina

In today’s fast-paced shelter sector, e-Learning for Shelter Worker Training offers a flexible, effective way to build essential skills. Discover how online courses can help you stay confident, compliant, and prepared for real-world challenges. Read on to learn how e-learning can transform your career. Key Benefits of e-Learning for Shelter Workers 1. Flexible Learning That

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Understanding Toronto Shelter Standards: What Every Worker Should Know

Professional Development, Resources & Tools, Training & Courses / Daniela Medina

Working in a shelter requires more than compassion—it demands knowledge of rules and best practices. Understanding Toronto Shelter Standards is essential for every worker who wants to provide safe, effective, and professional support. Keep reading to discover what these standards mean for you and your clients. What Are Toronto Shelter Standards and Why They Matter

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Why Training Is Essential for Shelter Workers: Building Safer, Stronger Communities

Professional Development, Social Services & Care, Training & Courses / Daniela Medina

Working in the shelter sector is both rewarding and demanding, requiring staff to handle complex situations with care, professionalism, and confidence. Understanding Why Training Is Essential for Shelter Workers is key to ensuring safety, building trust, and providing high-quality support to vulnerable populations. In this blog, we’ll explore the vital skills, knowledge, and strategies that

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How to Start Working in the Shelter Sector: Essential Training and First Steps

Professional Development, Resources & Tools, Training & Courses / Daniela Medina

If you’ve been wondering How to Start Working in the Shelter Sector, you’re entering a field where your skills can change lives every day. Whether you’re new to social services or exploring a meaningful career shift, understanding the basics is the first step. In this guide, you’ll learn what to expect, the skills you need,

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How to Prevent Stress and Burnout When Working with Vulnerable Populations

Mental Health & Wellbeing, Resources & Tools / Daniela Medina

Working in social services can be incredibly rewarding—but also emotionally demanding. Learning how to Prevent Stress and Burnout When Working with Vulnerable Populations is essential for staying effective and healthy. In this guide, you’ll discover practical strategies, self-care tips, and tools to maintain resilience while supporting others. Keep reading to protect your well-being and thrive

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Crisis Prevention Training: Essential Skills for Social Service Professionals

Professional Development, Social Services & Care, Training & Courses / Daniela Medina

Working in social service settings often means facing unpredictable situations where emotions run high and tensions can escalate quickly. Crisis Prevention Training provides professionals with the knowledge, strategies, and confidence needed to respond calmly and effectively in these moments. By focusing on de-escalation, clear communication, and early intervention, this training helps staff maintain safety for

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Empathy in Social Work: Improving Outcomes for Vulnerable Populations

Community & Diversity, Professional Development / Daniela Medina

Empathy in Social Work is more than a skill—it’s the foundation for building trust, understanding, and meaningful connections with those you serve. In today’s complex social services environment, cultivating empathy can transform the way care is delivered and lives are impacted. Keep reading to discover why empathy matters and how you can strengthen this essential

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