Issues of mental health and trauma are increasingly prevalent and significantly impact interactions with service users and colleagues in the shelter system. Adopting a trauma-informed lens is essential to providing effective, compassionate, and sustainable support. This training workshop is a condensed version of Introduction to Trauma-Informed Care and Advanced Trauma-Informed Care, designed to provide the essential knowledge […]
Case management plays a vital role in the helping professions, ensuring that service users receive the necessary services and access to the right resources to meet their unique needs and overcome challenges. This training workshop is designed to equip people who work in the social services sector with essential skills and knowledge to effectively support
This self-paced, online course provides an introduction to basic computer and internet skills, focusing on using the internet for research, communication, and job searching. The course is designed for individuals looking to enhance their digital literacy and improve their ability to navigate online platforms effectively. Learners will explore how to use Google for various tasks,
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The Life and Work: Interview Skills training course delves into the interview process, focusing on confidence building, a growth mindset, and problem-solving. The course explores common interview questions, concerns, and behaviors to help students prepare for every stage of the interview process: before, during, and after the interview. Students will learn how to answer difficult or unexpected
