Frontline staff

Animal Wellbeing for Organizations Providing Services to Pet Owners

The Animal Safety for Human Serving Organizations workshop, led by experts from the Toronto Humane Society, introduces social service staff to the human-animal bond and its significance in the context of human services. The workshop covers medical, wellness, and behavioral considerations for cats and dogs, offering proactive guidelines for pet safety in shared spaces. Participants […]

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Applied Suicide Intervention Skills Training (A.S.I.S.T) Two-Day Workshop

LivingWorks ASIST is a two-day, in-person workshop that features impactful audiovisual materials, discussions, and simulations. Trusted by professionals and endorsed by the World Health Organization, LivingWorks Applied Suicide Intervention Skills Training (ASIST) is the only workshop of its kind and is designed to be learnable by anyone. Updated regularly to incorporate the latest knowledge, LivingWorks

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Navigating Ontario’s Social Assistance Programs (Live Online)

This workshop provides participants with a comprehensive overview of Ontario Works and the Ontario Disability Support Program (ODSP), the two primary income security programs for low-income individuals. Participants will review eligibility, application processes, ongoing requirements, and the mandatory and discretionary benefits available in cases of special needs. The workshop also examines recent program changes, the

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Confronting Anti-Black Racism (for Frontline Workers)

This self-paced, online training course is designed to enhance the ability of frontline workers in the social services and human services sectors to recognize, confront, and address anti-Black racism in their workplaces and communities. The course provides practical tools and strategies to help participants understand the historical and current impacts of anti-Black racism, particularly within

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Toronto Shelter Standards

Why are Shelter Standards important? This course will explore the structure of the shelter system in Toronto and provide an in-depth examination of the Shelter Standards, with a focus on common issues encountered by individuals working in or with the shelter system. The course will cover topics such as service delivery, client responsibilities, access requests,

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