This self-paced online course is designed to support direct service professionals in the housing and homeless sector with establishing and maintaining professional boundaries within an ethical framework. Focusing on both the relationship with service consumers and interactions with co-workers, the course will equip learners with the tools needed to navigate complex ethical situations and maintain respectful, professional boundaries in all aspects of their work.
Key topics include ethical values and principles, understanding and applying a code of ethics, addressing ethical dilemmas, and implementing strategies to maintain healthy professional boundaries. The course will explore practical scenarios and provide clear guidelines for decision-making in ethically challenging situations. Learners will gain a solid understanding of how to uphold professional conduct and foster trust and respect in their workplace.
Learning Objectives:
- Understand the ethical values and principles that guide professional conduct in the housing and homeless sector.
- Apply a code of ethics to everyday situations, ensuring that ethical standards are upheld in interactions with clients and colleagues.
- Identify and navigate ethical dilemmas and make informed, ethical decisions in complex situations.
- Establish and maintain professional boundaries with both service consumers and co-workers.
- Develop strategies for fostering a respectful and ethical workplace culture while ensuring personal and professional well-being.
- Be able to articulate the importance of professional boundaries and ethical conduct within the housing and homeless sector.
- Demonstrate an understanding of how to apply ethical principles and guidelines when faced with ethical dilemmas.
- Effectively establish and maintain professional boundaries in interactions with clients and co-workers.
- Gain the confidence to make ethical decisions and handle challenging situations in a responsible and respectful manner.
- Earn a certificate of completion to showcase their commitment to ethical practice and professional development.
Course Structure:
- Getting Started: Introduction to the course and its objectives.
- Module 1 – Code of Ethics
Topics: Overview of ethical values, principles, and the code of ethics specific to the housing and homeless sector. Includes a quiz and reflection activity. - Module 2 – Ethical Decision Making Framework
Topics: Exploring ethical decision-making models and frameworks. Guidelines for addressing ethical dilemmas and making sound, responsible decisions. Includes an activity and module quiz. - Module 3 – Professional Boundaries Overview
Topics: Understanding the concept of professional boundaries in service provision. Exploration of boundary-setting strategies in both client and co-worker relationships. - Module 4 – Applying Professional Boundaries
Topics: Practical strategies for establishing and maintaining professional boundaries in various workplace situations. Includes case studies and a final activity. - End of Course Feedback Questionnaire: Learners will complete a feedback survey to evaluate the course content and delivery.
Target Audience:
This course is ideal for direct service professionals working in the housing and homeless sector, including case managers, housing support workers, and outreach staff. It is also relevant for supervisors, managers, and anyone seeking to better understand and navigate professional boundaries within an ethical framework in their work.
Mode(s): Self-Paced
Length: Approximately 4-6 hours
Course Requirements: All course requirements must be finished within 30 days of enrollment in order to obtain proof of completion.
Cost: $120 per person