Accurate, clear, and ethical documentation is a vital skill for social service professionals, ensuring accountability and continuity of care. This interactive training workshop provides a comprehensive foundation in documentation and case note reporting, equipping participants with the skills necessary to write concise and professional records in community and healthcare settings. Emphasizing anti-oppressive and strength-based approaches, this workshop ensures that documentation practices align with principles of equity, inclusion, and client-centered care. Participants will leave with practical tools and strategies to improve their documentation practices, ensuring compliance, professionalism, and enhanced service delivery.
Introduction to Documentation Training – Course Learning Objectives:
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Understand the legal and ethical requirements of documentation, including compliance with PHIPA.
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Differentiate between subjective and objective case note writing to enhance clarity and accuracy.
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Apply anti-oppressive and strength-based approaches to documentation that uphold client dignity and autonomy.
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Identify and utilize various case note formats, such as DAP, SOAP notes and narrative documentation.
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Develop effective, concise, and professional documentation practices to improve service delivery and interagency communication.
Introduction to Documentation Learning Outcomes:
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Demonstrate the ability to write clear and accurate case notes.
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Apply strength-based and anti-oppressive principles to documentation practices.
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Enhance their confidence in documenting complex cases while maintaining ethical and professional standards.
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Improve efficiency and effectiveness in record-keeping to support continuity of care.
Instructor: Michelle Lewis
Mode(s): Instructor-Led (Live Online / Live In-Person)
Length: One Day
Cost: $140 per person
Target Group: All
TSS Training Matrix: Client Support Staff (M – 3 months), Dietary Staff (R), Cleaning & Maintenance Staff (R), Supervisory/Management (M – 3 months)