This workshop is designed for social service workers, case managers, housing support staff, and other frontline professionals working in shelters, supportive housing, and community outreach settings. Participants will explore best practices for navigating safety risks and responding to crises while maintaining trauma-informed, ethical, and culturally safe approaches.
The session will include interactive discussions, practical scenarios, and hands-on activities that equip participants with the tools and strategies to manage safety risks in various environments. By the end of the workshop, participants will be prepared to apply these skills in real-life situations, ensuring both their personal safety and the wellbeing of the individuals they serve.
Learning Objectives:
- Identify and manage personal, client, psychological, and physical safety risks in frontline setting.
- Apply trauma-informed, culturally safe, and ethical practices during safety-related incidents.
- Conduct safety assessments and develop individualized safety plans for clients.
- Navigate safety considerations during home visits, community outreach, and office-based interactions.
- De-escalate tense situations using verbal and non-verbal communication techniques.
- Understand legal duties related to privacy, reporting, and interactions with police and emergency services.
- Safely respond to incidents involving violence, substance use, mental health crises, or suicide risk.
- Document safety incidents, “near misses,” and occurrence reports effectively
- Demonstrate knowledge of safety risks and effective strategies for personal and client safety in social services.
- Apply trauma-informed and culturally safe practices when addressing safety concerns.
- Effectively conduct safety assessments and create appropriate safety plans.
- Use de-escalation techniques to manage tense or potentially violent situations.
- Navigate legal responsibilities in emergency situations, including reporting duties and interactions with law enforcement.
- Develop strategies for documenting safety-related incidents to ensure accurate records and follow-up actions
Instructor: Simran Kaur
Mode(s): Live In-Person
Length: One Day
Cost: $140 per person
Target Group: All