Issues of mental health and trauma are increasingly prevalent and significantly impact interactions with service users and colleagues in the shelter system. Adopting a trauma-informed lens is essential to providing effective, compassionate, and sustainable support.
This training workshop is a condensed version of Introduction to Trauma-Informed Care and Advanced Trauma-Informed Care, designed to provide the essential knowledge and practical approaches from both sessions in a single day. Participants will explore the prevalence and impact of trauma, including how trauma and attachment histories can influence brain development, behaviour, and relationships. The session also examines the relationship between trauma, mental health, and the social determinants of health, while introducing practical strategies for responding to trauma in service settings and creating more supportive environments for both service users and staff.
Trauma-Informed Care Essentials Training – Course Learning Objectives
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Understand the prevalence and impact of trauma on individuals and communities.
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Explore psychological trauma, including single and complex trauma, triggers, and attachment theory.
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Examine how trauma affects brain development and influences behaviour.
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Understand the relationship between trauma, mental health, and the social determinants of health.
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Identify trauma-based behaviours, sensory reactivity, communication styles, and body language.
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Explore practical strategies for responding to trauma and building trauma-informed service relationships.
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Understand the role organizations and staff play in creating trauma-informed environments.
Trauma-Informed Care Essentials Learning Outcomes
Participants will be able to:
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Identify signs and symptoms of trauma and understand their impact on individuals.
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Apply trauma-informed principles in interactions with service users and colleagues.
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Recognize and respond to trauma triggers, sensory-based reactivity, and non-verbal communication.
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Implement strategies that support trauma-sensitive and supportive service environments.
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Integrate trauma-informed approaches into everyday work to provide more effective and compassionate support.
Instructor: Farah Jindani
Mode(s): Instructor-Led (Live Online / Live In-Person)
Length: One (1) day
Cost: $140 per person
Target Group: All
Prerequisite: This is a condensed version of two more in-depth sessions.