Understand and apply the Crisis Development Model to manage crisis situations.
Non-Violent Crisis Intervention Training (Crisis Prevention Institute – CPI Training)
This CPI (Crisis Prevention Institute) Nonviolent Crisis Intervention Training (3rd Edition) course equips participants with evidence-based, hands-off strategies to prevent and de-escalate medium to high-risk behaviors. Emphasizing verbal de-escalation, trauma awareness, and safe disengagement techniques, the training aligns with Toronto Shelter Standards and does not include physical holds. Participants complete self-paced modules followed by an in-person session led by CPI Certified Instructors.
Cost$230
LengthOne-Day
ModeBlended Courses
The CPI (Crisis Prevention Institute) Nonviolent Crisis Intervention (3rd Edition) training course prepares participants to effectively prevent and de-escalate medium to high-risk behaviors using non-restrictive methods. Designed for individuals working in the shelter, housing, and homelessness sectors, this course is taught by CPI Certified Instructors who follow the Toronto Shelter Standards hands-off policy. We do NOT teach physical holds, and this will be recorded on your Blue Card and in the CPI database.
The course introduces the Crisis Development Model, a proprietary 4-step process for turning crises into opportunities for positive outcomes, and the Decision-Making Matrix, which helps create objective responses to high-risk behavior. Participants will also explore the effects of trauma and brain psychology on both the person in crisis and the responder. The training emphasizes verbal de-escalation strategies and disengagement techniques.
Instructor(s): Nicki Casseres, Bobbie Gunn, Julian Munsayac or Laura Sanford
Mode(s): Self-Paced Modules + Live In-Person
Cost: $240 per person
Target Group: AllValidity (Certification Timeline): One (1) year
Disclaimer:
This course includes physical elements, specifically disengagement techniques. Participants must be able to physically complete these disengagements to receive certification. If your organization requires training on physical holds, it is recommended to have your own CPI Certified Instructor to ensure that staff are properly trained on physical interventions. The course does not teach restrictive holds, and any reference to physical holds will be clearly noted on your Blue Card and in the CPI database.
Self-paced modules must be completed no later than 24 business hours prior to the live in-person session.
Learning objectives
Use the Decision-Making Matrix to plan objective responses to high-risk behaviors.
Identify and explore the effects of trauma and brain psychology on individuals in crisis.
Apply verbal de-escalation strategies to prevent escalation of crisis situations.
Demonstrate disengagement techniques to safely manage crisis situations.
Learning outcomes
Be able to assess and respond to medium to high-risk behaviors using non-restrictive, non-physical methods.
Effectively use verbal de-escalation strategies to diffuse potential crises.
Be equipped to safely disengage from high-risk situations while prioritizing safety for all involved.
Have a better understanding of trauma and its effect on individuals in crisis and on responders.
Gain the ability to use evidence-based techniques that reduce staff injuries, suspensions, and improve staff retention.
Prerequisite
Only IDEA TC members are eligible to take this course.
Upcoming dates
Thu
Nov 5
9:30 AM – 4:30 PM
In Person
IDEA Training Collaborative: Anderson Room
Fri
Nov 20
9:30 AM – 4:30 PM
In Person
IDEA Training Collaborative: Anderson Room
Thu
Dec 3
9:30 AM – 4:30 PM
In Person
IDEA Training Collaborative: Anderson Room
Fri
Dec 18
9:30 AM – 4:30 PM
In Person
IDEA Training Collaborative: Anderson Room
4 upcoming sessions
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