Direct Service Professionals

Introduction to Case Management

Case management plays a vital role in the helping professions, ensuring that service users receive the necessary services and access to the right resources to meet their unique needs and overcome challenges. This training workshop is designed to equip people who work in the social services sector with essential skills and knowledge to effectively support […]

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Ethical Boundaries

This self-paced online course is designed to support direct service professionals in the housing and homeless sector with establishing and maintaining professional boundaries within an ethical framework. Focusing on both the relationship with service consumers and interactions with co-workers, the course will equip learners with the tools needed to navigate complex ethical situations and maintain

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