social service professionals

ITC: Harm Reduction Beyond Basics – Live Online

Our Advanced Harm Reduction training course is an interactive workshop that connects core concepts like trauma-informed care, motivational interviewing, and crisis intervention to real-world situations encountered when working with individuals with a history or current experience of substance use. Harm Reduction is a care philosophy aimed at minimizing the physical and social consequences of substance […]

ITC: Harm Reduction Beyond Basics – Live Online Read More »

Navigating Ontario’s Social Assistance Programs (Live Online)

This workshop provides participants with a comprehensive overview of Ontario Works and the Ontario Disability Support Program (ODSP), the two primary income security programs for low-income individuals. Participants will review eligibility, application processes, ongoing requirements, and the mandatory and discretionary benefits available in cases of special needs. The workshop also examines recent program changes, the

Navigating Ontario’s Social Assistance Programs (Live Online) Read More »

Applied Suicide Intervention Skills Training (A.S.I.S.T) Two-Day Workshop

LivingWorks ASIST is a two-day, in-person workshop that features impactful audiovisual materials, discussions, and simulations. Trusted by professionals and endorsed by the World Health Organization, LivingWorks Applied Suicide Intervention Skills Training (ASIST) is the only workshop of its kind and is designed to be learnable by anyone. Updated regularly to incorporate the latest knowledge, LivingWorks

Applied Suicide Intervention Skills Training (A.S.I.S.T) Two-Day Workshop Read More »

Animal Wellbeing for Organizations Providing Services to Pet Owners

The Animal Safety for Human Serving Organizations workshop, led by experts from the Toronto Humane Society, introduces social service staff to the human-animal bond and its significance in the context of human services. The workshop covers medical, wellness, and behavioral considerations for cats and dogs, offering proactive guidelines for pet safety in shared spaces. Participants

Animal Wellbeing for Organizations Providing Services to Pet Owners Read More »

Cognitive Behavioural Techniques

This training workshop serves as an introduction to evidence-based Cognitive Behavioural Techniques (CBT) applicable in various community-based social service settings. Participants will gain insight into how thoughts influence behaviour and how cognitive-behavioural interventions can be powerful tools for helping clients address issues such as addiction, depression, and anxiety. Through active learning, case examples, and role

Cognitive Behavioural Techniques Read More »

Conflict Resolution

In this workshop, participants will explore the dynamics of conflict and learn how addressing it, rather than avoiding it, can lead to growth and stronger relationships. Participants will gain practical skills such as active listening, identifying personal and others’ needs in conflict, and using “I Statements” for clear communication. They will also learn strategies for

Conflict Resolution Read More »

Non-Violent Crisis Intervention Training (Crisis Prevention Institute – CPI Training)

The CPI (Crisis Prevention Institute) Nonviolent Crisis Intervention (3rd Edition) training course prepares participants to effectively prevent and de-escalate medium to high-risk behaviors using non-restrictive methods. Designed for individuals working in the shelter, housing, and homelessness sectors, this course is taught by CPI Certified Instructors who follow the Toronto Shelter Standards hands-off policy. We do NOT teach physical holds,

Non-Violent Crisis Intervention Training (Crisis Prevention Institute – CPI Training) Read More »

Dialectical Behaviour Therapy (DBT) Skills for Frontline Workers

This training workshop focuses on select Dialectical Behaviour Therapy (DBT) skills adapted for use in brief interactions with clients by frontline workers. Participants will learn effective methods for utilizing these skills, particularly in the areas of distress tolerance and emotional regulation. The course will include activities and worksheets designed to help integrate these skills into

Dialectical Behaviour Therapy (DBT) Skills for Frontline Workers Read More »

Understanding Hoarding – Part I: Theory, Trauma, Assessment

This full-day training workshop will provide housing, shelter, drop-in, and mental health workers with a practical guide to understanding and working with individuals who struggle with hoarding, discarding and acquiring items. The workshop will explore the definition of hoarding disorder (as outlined in the DSM-5), co-morbitities related to mental health, trauma and attachment, age of

Understanding Hoarding – Part I: Theory, Trauma, Assessment Read More »

Introduction to Mental Health

This self-paced online training course is designed to provide learners with practical knowledge and strategies to support individuals experiencing mental health-related concerns. The course focuses on recognizing the signs and symptoms of major mental health illnesses, such as anxiety disorders, depression, eating disorders, bipolar disorder, schizophrenia, personality disorders, and substance dependency disorders. It also offers

Introduction to Mental Health Read More »

Confronting Anti-Black Racism (for Frontline Workers)

This self-paced, online training course is designed to enhance the ability of frontline workers in the social services and human services sectors to recognize, confront, and address anti-Black racism in their workplaces and communities. The course provides practical tools and strategies to help participants understand the historical and current impacts of anti-Black racism, particularly within

Confronting Anti-Black Racism (for Frontline Workers) Read More »

Confronting Anti-Black Racism (for People Leaders)

This self-paced, online training course is designed to support people leaders in the social services and human services sectors in confronting anti-Black racism and fostering an inclusive, psychologically safe workplace. The course emphasizes the critical role of leadership in addressing systemic anti-Black racism and building a culture of equity, accountability, and support. Focusing on both

Confronting Anti-Black Racism (for People Leaders) Read More »

Login / Register
Login / Register
Scroll to Top