supervisors

Practical Applications of Accessibility Standards

Why are disability inclusion and awareness important? This training builds on the free online training offered by the Accessibility for Ontarians with Disabilities Act (AODA) and deepens participants’ understanding of how to apply accessibility principles in real-world settings. Disabilities come in many forms—visible, hidden, permanent, temporary, and intermittent. They can result from illness, injury, or […]

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Introduction to Supervision

This workshop is designed for new or aspiring supervisors and covers the essential skills needed to be effective in a supervisory role, with a focus on both the theoretical and practical aspects of supervision. Participants will be required to sign a confidentiality agreement to ensure an open and safe learning environment. Full attendance is necessary,

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Advanced Documentation Skills

Building upon the ‘Introduction to Documentation Skills’ workshop, this advanced workshop will reinforce best practices while deepening participants’ ability to document effectively and ethically. The session begins with a review of key principles, policies, and legislation that inform how information is collected and recorded in social service settings. Participants will engage in hands-on exercises that

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Advanced Case Management

Building on foundational case management principles, this advanced training workshop is designed for social service professionals seeking to enhance their ability to support individuals with complex and multifaceted needs. Participants will develop strategic, evidence-informed approaches to case management, focusing on navigating systemic barriers, fostering interagency collaboration, and implementing client-centered interventions in resource-limited environments. Advanced Case

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Landlord & Tenant Board Essentials for Supportive & RGI Housing

This workshop provides an in-depth, practical exploration of Landlord and Tenant Board (LTB) processes within Supportive and Rent-Geared-to-Income (RGI) housing environments. Participants will gain a clear understanding of how the Residential Tenancies Act (RTA) applies in high-support settings and how to balance tenant rights, housing stability, safety, and program integrity. The training focuses on when

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Stress, Compassion Fatigue, Burnout and Self-Care Training

This training workshop emphasizes the critical importance of self-care for helping professionals to maintain optimal health, prevent compassion fatigue, and avoid burnout. Participants will learn how to apply simple self-care tools to manage stress effectively and promote personal well-being. The training highlights the biopsychosocial-spiritual model, which emphasizes balance across body, mind, and spirit. Through experiential

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Standard First Aid (Level C), AED & CPR Two-Day Training

The Aquatic Development & Emergency Training (ADET Inc.) provides a comprehensive two-day course in Standard First Aid, AED (Level C), and CPR. This hands-on training equips participants with essential skills to respond to emergencies in the workplace and beyond. The program covers adult and child CPR, unconsciousness, choking, bleeding, shock, severe allergies, diabetes, epilepsy, head

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Introduction to Documentation

Accurate, clear, and ethical documentation is a vital skill for social service professionals, ensuring accountability and continuity of care. This interactive training workshop provides a comprehensive foundation in documentation and case note reporting, equipping participants with the skills necessary to write concise and professional records in community and healthcare settings. Emphasizing anti-oppressive and strength-based approaches,

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ITC: Harm Reduction Beyond Basics – Live Online

Our Advanced Harm Reduction training course is an interactive workshop that connects core concepts like trauma-informed care, motivational interviewing, and crisis intervention to real-world situations encountered when working with individuals with a history or current experience of substance use. Harm Reduction is a care philosophy aimed at minimizing the physical and social consequences of substance

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Conflict Resolution

In this workshop, participants will explore the dynamics of conflict and learn how addressing it, rather than avoiding it, can lead to growth and stronger relationships. Participants will gain practical skills such as active listening, identifying personal and others’ needs in conflict, and using “I Statements” for clear communication. They will also learn strategies for

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Confronting Anti-Black Racism (for People Leaders)

This self-paced, online training course is designed to support people leaders in the social services and human services sectors in confronting anti-Black racism and fostering an inclusive, psychologically safe workplace. The course emphasizes the critical role of leadership in addressing systemic anti-Black racism and building a culture of equity, accountability, and support. Focusing on both

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