Case management plays a vital role in the helping professions, ensuring that service users receive the necessary services and access to the right resources to meet their unique needs and overcome challenges. This training workshop is designed to equip people who work in the social services sector with essential skills and knowledge to effectively support
Accurate, clear, and ethical documentation is a vital skill for social service professionals, ensuring accountability and continuity of care. This interactive training workshop provides a comprehensive foundation in documentation and case note reporting, equipping participants with the skills necessary to write concise and professional records in community and healthcare settings. Emphasizing anti-oppressive and strength-based approaches,
This training workshop emphasizes the critical importance of self-care for helping professionals to maintain optimal health, prevent compassion fatigue, and avoid burnout. Participants will learn how to apply simple self-care tools to manage stress effectively and promote personal well-being. The training highlights the biopsychosocial-spiritual model, which emphasizes balance across body, mind, and spirit. Through experiential
Stress, Compassion Fatigue, Burnout and Self-Care Training Read More »
The Successful Housing Program: Train the Trainer is a comprehensive, interactive training designed to equip professionals with the skills, knowledge, and confidence to become effective trainers in the housing support services sector. This certificate program is tailored specifically for individuals looking to teach, mentor, and empower others in the areas of housing, homelessness prevention, and
Successful Housing Program: Train the Trainer Certificate Program Read More »
This workshop provides participants with a comprehensive overview of Ontario Works and the Ontario Disability Support Program (ODSP), the two primary income security programs for low-income individuals. Participants will review eligibility, application processes, ongoing requirements, and the mandatory and discretionary benefits available in cases of special needs. The workshop also examines recent program changes, the
Navigating Ontario’s Social Assistance Programs (Live Online) Read More »
This workshop provides a foundational understanding of hoarding behaviour through a trauma-informed and person-centered lens. This training is Part 1 of a two-part series, focusing on building knowledge and assessment skills for those supporting individuals experiencing hoarding challenges. Participants will explore the psychological, emotional, and environmental factors that contribute to hoarding, including the role of
Understanding Hoarding: Theory, Trauma, and Assessment (PART I) Read More »
Our Advanced Harm Reduction training course is an interactive workshop that connects core concepts like trauma-informed care, motivational interviewing, and crisis intervention to real-world situations encountered when working with individuals with a history or current experience of substance use. Harm Reduction is a care philosophy aimed at minimizing the physical and social consequences of substance
This training workshop focuses on select Dialectical Behaviour Therapy (DBT) skills adapted for use in brief interactions with clients by frontline workers. Participants will learn effective methods for utilizing these skills, particularly in the areas of distress tolerance and emotional regulation. The course will include activities and worksheets designed to help integrate these skills into
Dialectical Behaviour Therapy (DBT) Skills for Frontline Workers Read More »
In this workshop, participants will explore the dynamics of conflict and learn how addressing it, rather than avoiding it, can lead to growth and stronger relationships. Participants will gain practical skills such as active listening, identifying personal and others’ needs in conflict, and using “I Statements” for clear communication. They will also learn strategies for
This training workshop serves as an introduction to evidence-based Cognitive Behavioural Techniques (CBT) applicable in various community-based social service settings. Participants will gain insight into how thoughts influence behaviour and how cognitive-behavioural interventions can be powerful tools for helping clients address issues such as addiction, depression, and anxiety. Through active learning, case examples, and role
The Animal Safety for Human Serving Organizations workshop, led by experts from the Toronto Humane Society, introduces social service staff to the human-animal bond and its significance in the context of human services. The workshop covers medical, wellness, and behavioral considerations for cats and dogs, offering proactive guidelines for pet safety in shared spaces. Participants
Animal Wellbeing for Organizations Providing Services to Pet Owners Read More »
LivingWorks ASIST is a two-day, in-person workshop that features impactful audiovisual materials, discussions, and simulations. Trusted by professionals and endorsed by the World Health Organization, LivingWorks Applied Suicide Intervention Skills Training (ASIST) is the only workshop of its kind and is designed to be learnable by anyone. Updated regularly to incorporate the latest knowledge, LivingWorks
Applied Suicide Intervention Skills Training (A.S.I.S.T) Two-Day Workshop Read More »
