This trauma-informed practice training gives healthcare and social service professionals in Ontario the tools, frameworks, and practical skills to deliver trauma-informed care with confidence. Grounded in equity, human rights, and evidence-based practice, this one-day in-person workshop covers how to recognize trauma-related behaviours, de-escalate crisis situations, create accessible environments, and align everyday interactions with Ontario’s legal
Fast action can save a life. This WSIB-approved Standard First Aid (Level C), CPR & AED course — delivered in partnership with Emergmart Response Systems Inc. — helps frontline staff, shelter workers, and community service professionals build the confidence and critical thinking needed to respond to real medical emergencies in home, workplace, and shelter settings.
Standard First Aid (Level C), AED & CPR (Blended: Self-Paced + One (1) Day) Read More »
This interactive workshop focuses on practical strategies and skill development for supporting individuals experiencing hoarding challenges. This training is Part 2 of a two-part series and builds on the foundational knowledge introduced in Part 1: Theory, Trauma and Assessment. While Part 1 focuses on understanding the behaviour and assessing risk, Part 2 emphasizes hands-on tools,
Supporting Hoarding – Part II: Practical Strategies & Skill Development Read More »
The Mental Health First Aid (MHFA) Certification offered through IDEA Training Collaborative is a nationally recognized program designed to equip participants with the knowledge and practical skills to support individuals experiencing mental health or substance use challenges. This two-day training goes beyond theory, combining evidence-based content with real-world, scenario-driven learning. Participants will build confidence in
Mental Health First Aid Certification (2 Day Training) Read More »
Issues of mental health and trauma are increasingly prevalent and significantly impact interactions with service users and colleagues in the shelter system. Adopting a trauma-informed lens is essential to providing effective, compassionate, and sustainable support. This training workshop is a condensed version of Introduction to Trauma-Informed Care and Advanced Trauma-Informed Care, designed to provide the essential knowledge
This level-two workshop builds upon foundational communication tools to address the high-pressure realities of Ontario’s shelter and community health systems. Designed specifically for frontline staff, this session focuses on navigating complex client interactions, including chronic housing instability, multi-morbidity, and acute emotional distress, without the need for a clinical background. Through an intensive “hands-on” approach, participants
This workshop serves as an introduction to evidence-based Cognitive Behavioural Techniques (CBT) applicable in various community-based social service settings. Participants will gain insight into how thoughts influence behaviour and how cognitive-behavioural interventions can be powerful tools for helping clients address issues such as addiction, depression, and anxiety. Through active learning, case examples, and role play,
Cognitive Behavioural Techniques (CBT) in Social Services Read More »
This comprehensive workshop for community mental health and social service workers provides an in-depth exploration of psychosis, focusing on its symptoms, causes, and treatment options. Participants will learn evidence-based strategies to support individuals experiencing psychosis in social service settings. Through interactive discussions and case studies, participants will enhance their ability to assess, support, and intervene
The Advanced Trauma-Informed Care workshop builds on the knowledge gained in the introductory session. Participants will have a foundational understanding of how trauma and attachment histories can alter the brain, impacting both child development and adult functioning. In this advanced workshop, the focus shifts to the necessary steps for an agency to be considered “Trauma-Informed.”
Issues of mental health and trauma are increasingly prevalent in society, and they have a significant impact on our relationships with service users and colleagues in the shelter system. A trauma-informed lens is essential to providing effective customer support and sustainable service. This workshop will help participants develop an understanding of trauma and its impacts,
This training provides shelter staff with a comprehensive understanding of how to effectively support families experiencing homelessness. Participants will explore how systemic factors such as poverty, racism, and trauma shape family experiences in shelter settings. Through interactive discussions, case studies, and reflection activities, staff will build skills in culturally responsive care, harm reduction, collaboration with
Supporting Families in Shelters: Building Safety, Connection and Dignity Read More »
This course provides a comprehensive exploration of harm reduction as a person-centred, trauma-informed philosophy and practical framework for supporting individuals who use substances within shelter, supportive housing, and outreach settings. Participants will examine how harm reduction promotes dignity, safety, autonomy, and inclusion while aligning with Toronto Shelter Standards and supportive housing requirements. Through interactive discussions,
Harm Reduction & Overdose Response (Live in Person) Read More »
