This workshop is designed for new or aspiring supervisors and covers the essential skills needed to be effective in a supervisory role, with a focus on both the theoretical and practical aspects of supervision. Participants will be required to sign a confidentiality agreement to ensure an open and safe learning environment. Full attendance is necessary, […]
Introduction to Supervision Read More »
Building upon the ‘Introduction to Documentation Skills’ workshop, this advanced workshop will reinforce best practices while deepening participants’ ability to document effectively and ethically. The session begins with a review of key principles, policies, and legislation that inform how information is collected and recorded in social service settings. Participants will engage in hands-on exercises that
Advanced Documentation Skills Read More »
Do you feel restricted in helping clients and shelter residents with questionable motivation? Are the concepts of motivation, resistance, ambivalence, and compliance confusing? This training course explores motivation as an interactive process between clients/residents and counselors, offering practical tools to address key issues in counseling and support situations. Special emphasis will be placed on working
Introduction to Motivational Interviewing Read More »
Building on foundational case management principles, this advanced training workshop is designed for social service professionals seeking to enhance their ability to support individuals with complex and multifaceted needs. Participants will develop strategic, evidence-informed approaches to case management, focusing on navigating systemic barriers, fostering interagency collaboration, and implementing client-centered interventions in resource-limited environments. Advanced Case
Advanced Case Management Read More »
This workshop provides an in-depth, practical exploration of Landlord and Tenant Board (LTB) processes within Supportive and Rent-Geared-to-Income (RGI) housing environments. Participants will gain a clear understanding of how the Residential Tenancies Act (RTA) applies in high-support settings and how to balance tenant rights, housing stability, safety, and program integrity. The training focuses on when
Landlord & Tenant Board Essentials for Supportive & RGI Housing Read More »
The Aquatic Development & Emergency Training (ADET Inc.) provides a comprehensive two-day course in Standard First Aid, AED (Level C), and CPR. This hands-on training equips participants with essential skills to respond to emergencies in the workplace and beyond. The program covers adult and child CPR, unconsciousness, choking, bleeding, shock, severe allergies, diabetes, epilepsy, head
Standard First Aid (Level C), AED & CPR Two-Day Training Read More »
Case management plays a vital role in the helping professions, ensuring that service users receive the necessary services and access to the right resources to meet their unique needs and overcome challenges. This training workshop is designed to equip people who work in the social services sector with essential skills and knowledge to effectively support
Introduction to Case Management Read More »
Accurate, clear, and ethical documentation is a vital skill for social service professionals, ensuring accountability and continuity of care. This interactive training workshop provides a comprehensive foundation in documentation and case note reporting, equipping participants with the skills necessary to write concise and professional records in community and healthcare settings. Emphasizing anti-oppressive and strength-based approaches,
Introduction to Documentation Read More »
This training workshop emphasizes the critical importance of self-care for helping professionals to maintain optimal health, prevent compassion fatigue, and avoid burnout. Participants will learn how to apply simple self-care tools to manage stress effectively and promote personal well-being. The training highlights the biopsychosocial-spiritual model, which emphasizes balance across body, mind, and spirit. Through experiential
Stress, Compassion Fatigue, Burnout and Self-Care Training Read More »
This essential two-day training program equips frontline workers with the skills to effectively manage aggressive and violent client behaviour while adhering to legislative policies and service mandates. Through a combination of theoretical learning and experiential practice, participants will gain a thorough understanding of self-protection, disengaging skills, and physical intervention within the continuum of behaviour management.
Understanding & Managing Aggressive Behaviour (U.M.A.B.) Two-Day Workshop Read More »
This full-day training workshop will provide housing, shelter, drop-in, and mental health workers with a practical guide to understanding and working with individuals who struggle with hoarding, discarding and acquiring items. The workshop will explore the definition of hoarding disorder (as outlined in the DSM-5), co-morbitities related to mental health, trauma and attachment, age of
Understanding Hoarding: Theory, Trauma, Assessment (PART I) Read More »
Our Advanced Harm Reduction training course is an interactive workshop that connects core concepts like trauma-informed care, motivational interviewing, and crisis intervention to real-world situations encountered when working with individuals with a history or current experience of substance use. Harm Reduction is a care philosophy aimed at minimizing the physical and social consequences of substance
ITC: Harm Reduction Beyond Basics – Live Online Read More »
