Courses

Instructor: Street Haven Program Overview: The Successful Housing Program is a comprehensive, interactive Train the Trainer training designed to equip individuals with the skills, knowledge, and confidence to become effective trainers in the field of housing support services. This certificate program is specifically tailored for professionals and practitioners who want to teach, mentor, and empower others in the […]

Description:  This workshop emphasizes the critical importance of self-care for helping professionals to maintain optimal health, prevent compassion fatigue, and avoid burnout. Participants will learn how to apply simple self-care tools to manage stress effectively and promote personal well-being. The training highlights the biopsychosocial-spiritual model, which emphasizes balance across body, mind, and spirit. Through experiential

 TRAINING UPDATE: New Dates Day 1 October 14, 2025 9:30-4:30pm Day 2: October 15, 2025 9:30-4:30pm 65 Wellesley Street East. suit 501   Day 1 December 2, 2025 9:30-4:30pm Day 2: December 3, 2025 9:30-4:30pm 65 Wellesley Street East. suit 501       Course Description:  The Aquatic Development & Emergency Training (ADET Inc.) provides

Course Description:  This training equips participants with a solid foundational understanding of documentation and case note reporting, specifically designed for those working in the helping and healthcare professions. It covers the essential principles of the Personal Health Information Protection Act (PHIPA) and the legal and ethical boundaries that govern documentation practices in Ontario. The course

Course Description:  This training is designed for individuals who wish to learn how to support service users facing complex challenges or help them navigate complicated service systems. Participants will be equipped with best practice tools and strategies to assist service users from an anti-oppressive, solution-focused, and ethical perspective. The methods discussed in this training can

Instructed by: Zanna Seipp-Katz This course focuses on select Dialectical Behaviour Therapy skills that have been adapted in a way so that that they can be used in brief interactions for frontline workers. Participants will learn effective ways to utilize these skills with an emphasis on distress tolerance and emotional regulation. Participants will gain knowledge

Course Description:  This workshop provides participants with a comprehensive overview of Ontario Works and the Ontario Disability Support Program (ODSP), the two primary income security programs for low-income individuals. Participants will review eligibility, application processes, ongoing requirements, and the mandatory and discretionary benefits available in cases of special needs. The workshop also examines recent program

Instructor(s): Gerstein Crisis Centre The ASIST workshop is for caregivers who want to feel more comfortable, confident and competent in helping to prevent the immediate risk of suicide. Over one million caregivers have participated in this two-day, highly interactive, practical, practice-oriented workshop. Enjoy small group discussions and skills practice that are based upon adult learning principles.

Live in Person: 65 Wellesley Street East. Suite 501 Instructor: Dillon Dodson (RSW, MSW), Lauralee Dorst & Beverley McKee Outline and Description of the Workshop(s) Content The Animal Safety for Human Serving Organizations workshop, led by Toronto Humane Society experts, introduces social service staff to the human-animal bond. It covers medical, wellness, and behavior considerations

Course Description:  Why Disability Inclusion & Awareness is Important: Disabilities come in many forms—visible, hidden, permanent, temporary, and intermittent. They can result from illness, injury, or age-related conditions, and can impact individuals in various ways. By learning how to create and adapt environments that offer equal access for individuals with disabilities, you ensure service availability

Course Description:  This workshop serves as an introduction to evidence-based Cognitive Behavioural Techniques (CBT) applicable in various community-based social service settings. Participants will gain insight into how thoughts influence behaviour and how cognitive-behavioural interventions can be powerful tools for helping clients address issues such as addiction, depression, and anxiety. Through active learning, case examples, and

Course Description:  In this workshop, participants will explore the dynamics of conflict and learn how addressing it, rather than avoiding it, can lead to growth and stronger relationships. Participants will gain practical skills such as active listening, identifying personal and others’ needs in conflict, and using “I Statements” for clear communication. They will also learn