Courses

NEW Confronting Anti-Black Racism (For Frontline Workers and For People Leaders)

We’re excited to announce the launch of our 2 new Confronting Anti-Black Racism (CABR) courses coming August 5th! These courses are designed to help staff build the knowledge, awareness, and skills to create safer, more inclusive environments. Developed in collaboration with leading experts, this self-paced, online course explores: The history and impacts of anti-Black racism […]

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Managing Safety in the Community: Strategies for Frontline Workers

65 Wellesley Street East suite 501. 9:30am – 5:30pm DESCRPTION Instructed by Simran Kaur Working in community-based settings often requires navigating complex safety risks, from unpredictable environments to legal reporting duties and client crises. This interactive training is designed specifically for social service workers, case managers, housing support staff, and other frontline professionals who provide

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Challenging Ableism: Practical Application of AODA Standards

Instructor: Fran Odette Live Online via Zoom Description: Why are disability inclusion and awareness important? Disabilities come in many forms—visible, hidden, permanent, temporary, and intermittent. They can result from illness, injury, or age-related conditions, and can impact individuals in various ways. By learning how to create and adapt environments that offer equal access for individuals

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Seeking Safety: Evidence-Based Treatment for Trauma and Substance Use

Description:  This workshop offers an in-depth exploration of the Seeking Safety model, a highly effective and evidence-based approach for the concurrent treatment of trauma and substance use. Participants will gain a comprehensive understanding of the model’s core principles—safety, integrated treatment, and empowerment—and learn how to apply them in diverse clinical settings. The workshop provides practical

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Introduction to Counselling Skills (Live in Person)

Description:  This workshop is designed to introduce participants to essential counselling skills for working with clients in various community settings, including the housing system. The session will cover foundational communication techniques and effective counselling strategies. Participants will learn the importance of building rapport, active listening, and maintaining boundaries, while developing an understanding of how to

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Concurrent Disorders: Approaches and Strategies (Live in Person)

Description: Many service providers face challenges when working with clients who live with both addiction and mental health concerns (concurrent disorders). This workshop will define the term concurrent disorder and provide an overview of the historical development and clinical literature surrounding it. Participants will learn practical approaches for working with clients facing concurrent disorders and

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Trauma Sensitive Practice – (Live in Person)

This workshop provides an in-depth exploration of trauma-sensitive practices and how they can be effectively applied in various settings, with a focus on understanding the psychological, emotional, and physical impacts of trauma on individuals. Key components of the workshop include the impacts on individuals and the community, and the importance of creating environments that promote

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Advanced Documentation – (Live Online)

Description:  Building upon the ‘Introduction to Documentation Skills’ workshop, this advanced workshop will reinforce best practices while deepening participants’ ability to document effectively and ethically. The session begins with a review of key principles, policies, and legislation that inform how information is collected and recorded in social service settings. Participants will engage in hands-on exercises

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